Welcome to the Privacy Policy page of Caring Capsule Pharmacy. We are dedicated to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal data when you visit our website. By using our services, you consent to the data practices described in this policy. We believe that your trust is paramount, and we are committed to ensuring that your personal information is handled with the utmost care and respect, in accordance with this Privacy Policy.

Information We Collect

We collect various types of information for numerous purposes to provide and improve our services to you. When you access our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name, email address, postal address, phone number, and medical information that you voluntarily provide when filling prescriptions or consulting our pharmacy staff. We also collect information on how the Service is accessed and used, including data such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. Rest assured, this information is collected with the purpose of providing you with a more personalized and efficient experience.

Use of Information

The information we collect helps us to better understand your needs and provide you with better service. We use the information for various purposes, including but not limited to: providing and maintaining the service; notifying you about changes to our service; allowing you to participate in interactive features of our service when you choose to do so; providing customer support; gathering analysis or valuable information so that we can improve the service; monitoring the usage of the service; detecting, preventing, and addressing technical issues; and fulfilling any other purpose for which you provide the information. The ultimate goal is to optimize your experience and ensure that you have access to the information and products that are most relevant to you.

Sharing of Information

We value your privacy and do not sell, rent, or trade our customers' personal information to third parties. However, we may share generic aggregated demographic information not linked to any personally identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Service or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

Data Security

The security of your personal information is critical to us. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Despite our efforts, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Contact Information

If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us. You can reach Caspian Strydom at [email protected] or by postal mail at the following address: 220 Melbourne St, South Brisbane QLD 4101, Australia. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

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